IT Support Technician - Internship

Angajator: Societe Generale European Business Services (SG EBS)
  • Altele
  • IT Hardware
  • Tip job: part-time
    Nivel job: Student/Absolvent
  • Actualizat la: 20.04.2019

    IT Support Technician - Internship

    Your Mission:

    The goal of this position is to help SG EBS end-users to properly work within SG environments from an IT perspective.

    Your Role in a Nutshell:

    • Technical SPOC for SG EBS employees;
    • Create, delete, modify or reactivate accounts and/or accesses for business and operational applications;
    • Remote Desktop Technical Support or On-Site Support as per the company’s business need;
    • Hardware, software and network support;
    • Propose and implement the best and quickest solution for an IT request and/or incident;
    • Participate to the Knowledge Management Process;
    • Improve IT processes as per business needs.

    A little about You:

    • You have expertise in using Microsoft Windows 10 and Microsoft AD;
    • You have experience with Microsoft Office package (Excel, Outlook), VPN, SSO Security, VMWARE, CITRIX, SharePoint, Share drive;
    • You are client oriented;
    • You have good relationship and communication skills.

    We also value:

    • Good working knowledge of English, French is a plus;
    • Knowledge of ITIL best practices
    • Knowledge of IP Telephony/ Virtual Machines/ Printing solutions/Windows environment/Internet Protocol.

    Besides a career what else we offer:

    • Yearly bonus per company policy;
    • Competitive remuneration based on qualifications and seniority;
    • Discounts for retailers;
    • Medical services and life insurance;
    • Private pension contribution;
    • A modern working environment: open, informal, fun atmosphere;
    • Continuous training and development programs (ACCA Certification, foreign language courses).