Customer Service for Notino, Brno, Czech Republic

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Employer: AIESEC in Romania
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 24.04.2019
    Short company description

    AIESEC este o organizatie studenteasca existenta la nivel global, structurata ca o platforma de oportunitati pentru tineri, care isi desfasoara activitatea in 126 de tari si teritorii, si in peste 1000 de centre universitare. Organizatia este condusa in intregime de studenti si are ca obiectiv principal dezvoltarea de lideri care sa aducă un impact pozitiv in societate. In acest scop, membrii ei lucreaza pe arii precum Resurse Umane, Finante, Marketing sau Vanzari, au sansa de a coordona echipe, de a crea proiecte si de a face stagii de voluntariat sau internship-uri profesionale în oricare din tarile in care AIESEC este prezent. Organizatia exista in Romania din anul 1990, infiintandu-se in Bucuresti iar mai apoi deschizand alte 15 comitete locale in alte 13 orase din Romania, si anume in Arad, Brasov, Constanta, Cluj, Craiova, Galati, Iasi, Oradea, Pitesti, Sibiu, Suceava, Targu-Mures, Timisoara.

    Requirements

    - Windows, Microsoft Word, Microsoft Excel, Presentation Skills
    - Problem Solving
    - Sales skills
    - Adaptability
    - Client Servicing
    - Self Awareness
    - C1 level of English

    Responsibilities

    1. Taking care of Romanian customers via emails and calls.
    2. Giving customers information about their orders, returns etc.
    3. Providing advice and help to choose appropriate/fitting product.
    4. Editing and checking orders, payments, track parcels and communication with the delivery companies.
    5. Cooperating with our warehouse, purchasing and product department
    6. Translating texts from English / Czech to Romanian.

    Other info

    The start date of the job is 1st of May 2019 and it will have a duration of 1 year, until 30th of April 2020.
    You will be provided with a computer and one meal at work. The acommodation will be provided by the company and should be covered from your salary.
    The salary will be 850€/month.
    Health insurance is needed only for the first month. Then it is paid by the company.