Customer support representative with german

Acest job nu mai este activ!

Vezi toate job-urile FreelancerIT active.

Vezi toate job-urile Customer support representative with german active pe

Vezi toate job-urile in Customer support - Client service active pe

Angajator: FreelancerIT
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 23.06.2019
    Scurta descriere a companiei

    First and foremost we believe in the people on this site. We believe in those who want to develop and grow, both small companies and IT professionals and we know that we can create something beautiful together. We believe in their dreams, we believe in your dreams and we intend to prove the quality of the Romanian IT industry.


    German – proficient level
    English - working language level
    Very good computer skills, excellent knowledge of MS Office applications
    Responsible, well organized, extremely thorough, open, assertive, proactive, analytical and logical person
    Excellent team player as well as independent worker, cross-cultural communication skills are a plus.


    Take in charge new incidents (inbound calls, emails), put them into the ticketing system and then provide support following troubleshooting procedures and using specific applications
    Follow up incidents where necessary (call back the clients, communicate with the internal departments on escalated issues)
    Provide the clients with information regarding the status of their incidents
    Report technical problems following specific procedures.