Junior Mobility Administrator

Stefanini IT Solutions was founded in Brazil by Marco Stefanini in 1987. Today, Stefanini is a global services provider, delivering offshore, onshore and nearshore outsourcing, IT consulting, systems integration, application and strategic staffing services to mid-size and large companies around the world.

Proven experience in managing a set of the following basic infrastructure software: Mobile Device Management solutions (MobileIron, Blackberry Enterprise Server, Microsoft Intune, Air Watch, etc);Active Directory;
VMWare knowledge;
Know-how of general IT systems (Windows servers and clients, macOS, iOS, Android, AD, DNS, TCP / IP, LAN / WAN, firewalls, proxy);
Service-Now product experience.

Produce standards and processes development for basic software infrastructure services worldwide
Provide world class operational services to support and maintain the back office related services
Follow Firmenich IT strategy by supporting new and existing services
Provide guidance and governance to other regions
Participate in the implementation of new services
Plan and follow the service, providing KPIs and reports:
Propose and document operational guidelines, IS standard and Policies
Review and audit operating procedures
Enrich existing management systems, like CMDB, Service management tool
Manage all equipment over current infrastructure
Manage capacity
Support new product deployments with installation, integration, testing, documentation, and training
Assist in implementation of plans that enhance technical operation, compliance with rules and regulations, and permit the deployment of new technology and support them
Define and compile the methods of procedures and documentation to support in the maintenance and day-to-day operation of the applications in scope
Plan, coordinate and implement security measures against accidental or unauthorized damage, modification or disclosure
Provide L2 support to business users (request, incidents)
Develop new & maintain existing MobileIron customizations (Features & solutions)
Application re-installation/restore/backup. Vendor involvement required wherever application installation documentation is not available and was installed by Vendor/Application Owner)
Regular application monitoring activities (Basic checks such as launching the administration portal, performance, high availability status, …)
Incident troubleshooting
Vendor Coordination

Attractive salary package;
Contract for unlimited period of time;
Up to 27 vacation days;
Bonus for referring new colleagues;
Private Medical subscription;
Massage sessions;
Relaxation room;
Public transportation reimbursement;
Meal tickets;
IT and soft skills training provided by our specialists;
Opportunity to develop a career within a stable multinational environment � Trainer, Quality Analyst, Team Leader, Project Management, Infrastructure or Application Developer Specialists etc.
Friendly, fun and young team