Claims Admin & Support Officer

Angajator: Euler Hermes Romania
Domeniu:
  • Asigurari - Intermedieri financiare
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 18.04.2019
    Scurta descriere a companiei

    Euler Hermes este lider mondial in asigurarea creditelor comerciale, cu o cota de piata de 34,9%, avand peste 6000 de angajati in peste 50 de tari.

    Euler Hermes ofera o gama completa de servicii privind managementul creantelor, inregistrand in 2017 o cifra de afaceri consolidata de 2.6 mld EUR.
    Pentru orice companie care doreste sa se dezvolte, protejandu-si in acelasi timp activele, Euler Hermes este partenerul ideal in managementul creantelor. Datorita cunoasterii profunde a riscurilor aparute in procesul de vanzare, Euler Hermes poate ajuta companiile sa evite pierderile financiare.

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    Cerinte

    We will be pleased to welcome you in our team, if you have:

    • University degree in economics
    • Strong analytical skills and structured thinking
    • Comfortable with numbers and experience of decision making
    • Results oriented and able to work towards zero defaulted tasks
    • Attention to details
    • Able to work autonomously
    • Business expertise: policy knowledge, knowledge of claims & collections processes, systems
    • Good level of English both spoken as well as in writing

    Responsabilitati

    We would be happy to welcome you in our team if you would like to have the following responsibilities:
    - Creating and updating C&C files and assigning them to the C&C user
    - Closing of C&C files when requested.
    - Communicating (written) towards PH - Broker/Debtor
    - Chasing documents and information missing per mail & transferring the gathered information to the relevant stakeholders
    - Executing payment management tasks including the recording of received payments, informing collections, allocating recoveries to claim files, informing relevant stakeholders about payment, answering PH questions
    - Create reports
    - Executing Collections fees management tasks including invoicing collection costs to SU's, Calculating success fee for PH and recharging and invoicing legal fees to PH
    - Taking care of correct data entry and maintaining data quality
    - Escalation to local teams and including account manager in case of unresponsive customers (chasing)
    - Participating to test campaigns (corrected defect, RFC)
    This position has no direct reports.

    Alte informatii

    We offer:

    • Dynamic and multinational working environment
    • Opportunity to learn and grow - on the job as well as language or professional training;
    • Open company culture, flexible working hours / possibility of working from home;
    • A wide range of employee benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts on Allianz products, etc.
    • Full time permanent contract;
    • Modern and accessible offices