Customer Services Dispatcher - 105887

Acest job nu mai este activ!

Vezi toate job-urile Siemens Romania active.


Vezi toate job-urile Customer Services Dispatcher - 105887 active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Angajator: Siemens Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 20.03.2019
    Remote work: On-site
    Scurta descriere a companiei

    We are a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. By combining the real and the digital worlds, we empower our customers to transform their industries and markets, helping them to transform the everyday for billions of people.

    Siemens in Romania - Technology to Transform the Everyday

    - 8 cities: Bucharest, Cluj-Napoca, Brașov, Sibiu, Galați, Buziaș
    - 2,300 employees
    - 5 Research and Development centres
    - 4 factories

    Siemens contribution to society:

    - 300,000 € Investments in equipment for universities
    - 1,600 internship students
    - 100,000 m² more efficient offices through Siemens intelligent management solutions
    - 1,000,000 residents benefit from drinking water through Siemens automation and monitoring solutions
    - 7 cities equipped with Siemens automation systems for wastewater treatment

    Our four strategic priorities:

    1. Customer impact - We anticipate what our customers need before they even know they need it.
    2. Technology with purpose - Innovative technology has been at the core of Siemens for more than 170 years and it will remain at the core of the future we're building.
    3. Empowered people - Driving progress by empowering our customers, partners and employees.
    4. Growth mindset - Rather than make yesterday last, we are committed to building tomorrow by learning and being open to change.

    Cerinte

    Calificarile – solide si relevante
    * Studii superioare finalizate sau in curs de finalizare;
    * Cunoasterea Lb. engleza la nivel avansat;
    * Cunostinte medii SAP;
    * Cunostinte MS Office avansate in special Excel;
    * Excelente abilitati de comunicare.

    Responsabilitati

    Noul rol – provocator si orientat catre viitor
    * Primirea de solicitari de service prin telefon si email si inregistrarea lor in programul SAP – modul service
    * Generarea de dispozitii de lucru (service orders). Programare inginerii service in relatie cu clientii (dispatch). Informare clienti
    * Introducerea, modificarea datelor echipmentelor / mentinerea la zi a bazei de date SAP – modul service
    * Mentinerea la zi a bazei de date cu volumul instalat IVK, asigurarea sincronizarii informatiilor cu SAP – modul service
    * Mentinerea la zi a situatiei UI/SI (upgrade/updates) de efectuat. Informare clienti despre UI/SI. Pregatire logistica UI/SI
    * Lucrul cu programul de management SAP – modul service
    * Raportari diverse
    * Arhivare
    * Receptie protocoale instalare, introducere date in baza date SAP- modul service si IVK

    Job-uri similare care te-ar putea interesa:

    Aplica fara CV
    Hybrid

    BUCURESTI,

    Aplica fara CV
    Hybrid

    Vezi job-uri similare (197)