Technical Support Engineer (Junior Technical Analyst)

Employer: UniCredit Services
  • Banks - Financial Institutions
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 26.04.2019
    Short company description

    UniCredit Services is the global service Company of UniCredit that provides solutions in the Information & Communication Technology (ICT), Back Office & Middle Office, Real Estate, Security and Global Sourcing areas. The Company has about 11.000 colleagues and oversees activities in: Austria, Germany, Italy, Poland, United Kingdom, Czech Republic, Romania, Slovakia, Hungary, plus 2 branches: one located in New York and one in Singapore.


     Application Support for incident management and change (Microsoft Technologies/Servers)
     MS/SQL or other database exposure
     Access Management support – application onboarding
     Scripting for batch processes, scheduling for automation.
     Application support profile with Windows and Linux knowledge, Active directory groups, services, log files (will be a plus)
     Working with Infrastructure


    Our offer to you
    We are looking to extend the team with a Junior Technical Analyst position. Being part of the team, you will be involved in the supporting both “run” and “change” for London apps and integrations.

    Projects - London and International
     Application consolidation – upgrades (Microsoft Platforms)
     Cloud – looking to migrate som eapplications with Vendors to SaaS
     Migration legacy applications to global architecture including data base components
     Middleware support/upgrade with Vendor
     Archimede/Mario global access management onboarding and recon file creation/delivery

    Key tasks and responsibilities
     Work with the IT SMEs, project teams and external suppliers in the delivery of new applications and changes to the existing systems
     Participate in system integration efforts for projects involving multiple teams and systems.
     Secure FTP, other data transportation mechanisms, network protocols overview
     Understanding of implementing applications within a firewall environment
     Evaluate tasks, service level agreements, business need, urgency, and prioritize workload accordingly
     Support the development of remedial action plans for areas of IT that are found to be non-compliant with policies, best practice and/or audit findings

    Other info

    Note: Please be informed that for including you in the recruiting process we will need your specific consent according to General Regulations on the Protection of Personal Data.