Technical Support Engineer (Junior Technical Analyst)
UniCredit Services is the global service Company of UniCredit that provides solutions in the Information & Communication Technology (ICT), Back Office & Middle Office, Real Estate, Security and Global Sourcing areas. The Company has about 11.000 colleagues and oversees activities in: Austria, Germany, Italy, Poland, United Kingdom, Czech Republic, Romania, Slovakia, Hungary, plus 2 branches: one located in New York and one in Singapore.Requirements
Application Support for incident management and change (Microsoft Technologies/Servers)
MS/SQL or other database exposure
Access Management support – application onboarding
Scripting for batch processes, scheduling for automation.
Application support profile with Windows and Linux knowledge, Active directory groups, services, log files (will be a plus)
Working with Infrastructure
Our offer to you
We are looking to extend the team with a Junior Technical Analyst position. Being part of the team, you will be involved in the supporting both “run” and “change” for London apps and integrations.
Projects - London and International
Application consolidation – upgrades (Microsoft Platforms)
Cloud – looking to migrate som eapplications with Vendors to SaaS
Migration legacy applications to global architecture including data base components
Middleware support/upgrade with Vendor
Archimede/Mario global access management onboarding and recon file creation/delivery
Key tasks and responsibilities
Work with the IT SMEs, project teams and external suppliers in the delivery of new applications and changes to the existing systems
Participate in system integration efforts for projects involving multiple teams and systems.
Secure FTP, other data transportation mechanisms, network protocols overview
Understanding of implementing applications within a firewall environment
Evaluate tasks, service level agreements, business need, urgency, and prioritize workload accordingly
Support the development of remedial action plans for areas of IT that are found to be non-compliant with policies, best practice and/or audit findings
Note: Please be informed that for including you in the recruiting process we will need your specific consent according to General Regulations on the Protection of Personal Data.