Community Support Representative, Uber Eats - Czech speaking

Employer: UBER
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Abroad
  • Updated at: 26.03.2019
    Short company description

    Uber is a technology company. We make a smartphone app that provides users with an on-demand, private car service that takes them safely and smoothly to where they need to go, in dozens of countries and hundreds of cities around the world - at the push of a button.

    Requirements

    - Fluency in Czech
    - Good English (B1/B2)
    - Proficiency using computers (ability to quickly navigating between various tools)
    - Excellent reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues

    Responsibilities

    - Deliver high-quality service across multiple support platforms (email, chat, phone)
    - Create loyalty among new users and get our early adopters to fall in love with Uber all over again

    Other info

    - Base compensation + performance bonus
    - Catered lunches and onsite snacks and drinks
    - Additional training and courses (clear career path)
    - Team building activities, company events
    - Relocation package (if you need to relocate to Poland for this role)