Community Support Representative - Romanian speaking
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Employer: | UBER |
Domain: |
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Job type: | full-time |
Job level: | Student/Graduate |
Location: |
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Updated at: | 10.06.2019 |
Remote work: | On-site |
Uber is a technology company. We make a smartphone app that provides users with an on-demand, private car service that takes them safely and smoothly to where they need to go, in dozens of countries and hundreds of cities around the world - at the push of a button.
Requirements
- Fluency in Romanian
- Good English (B1/B2)
- Curiosity. You love learning how things work and you're always looking for ways to innovate. You enjoy testing different support strategies and tracking the results
- Passion for helping others and creating support experiences that exceed users' expectations
- Skills for handling multiple issues at once to efficiently resolve a number of inquiries.
- Be a passionate advocate for riders and drivers while answering any questions that come your way
- Deliver high-quality service across multiple support platforms (email, chat, phone)
What we offer:
Base compensation + performance bonus (offered quarterly)
Uber credits (monthly allowance to spend on food delivery and rides)
Private medical covered by the company
Wellbeing & gym reimbursement
Food and drinks at the office + catered lunches
Relocation package (financial + team support)
Team building activities, additional trainings and great career paths
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