Operation Advisor with English
One Hour Translation provides high-quality professional human translation of over 75 languages and over 2500 language pairs. We are able to provide high-quality translations around the clock, any day, any time thanks to a community of over 15,000 Professional Translators from over 100 different countries.Requirements
English fluency required (reading and speaking)
Available to work in day and night 9h shifts, including weekends
Ability to do basic mathematical calculations.
Basic technological knowledge (Office, Internet etc.)
Prioritizes and plans work activities
Identifies and resolves problems in a timely manner
Provide customer/translators operation guideline via email:
Resolving product or service problems by clarifying the customer's/translator's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
Provide accurate, valid and complete information by using the right methods/tools
Follow communication procedures, guidelines, and policies
Customer support experience - an advantage.
Ability to multi-task, prioritize, and manage time effectively
We offer our employees a competitive salary (more than 600 euro) and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success:
- Paid full training
- Healthcare services through private medical subscription (Regina Maria)
- Attractive financial and benefits package:- Bonuses for evening/night/weekend shifts, performance bonuses, etc
- Young, dynamic team and international work environment