Testing Department PC Technician

About us

Ubisoft Bucharest has been an important pillar for the local gaming industry since, being the first Ubisoft production studio outside France. It has a strong history of contributing to iconic AAA franchises such as Assassin’s Creed, Tom Clancy's Ghost Recon, Watch Dogs and Just Dance, and has helped develop a total of over 60 games. Today, the studio is the 2 nd largest Ubisoft studio worldwide and continues to tackle the biggest challenges in gaming and technology, contributing to the creation of new and amazing games.

Training

• College diploma in Information Technology, or equivalent
• Any PC hardware or Microsoft OS training certificate is a plus

Relevant experience

• 2+ years of experience in technical support to end users or hardware management
• Experience in PC hardware assembly and troubleshooting

Skills

• Great sense of customer service
• Good dexterity and ability to perform manual labor
• Good listening and communication skills
• Good organizational skills
• Analytical and multitasking
• Ability to make decisions quickly
• Ability to work effectively in a fast paced changing environment
• Great team spirit

Knowledge

• Good English skills (spoken and written)
• Extended knowledge of the latest in gaming PCs hardware and software on the market
• Excellent knowledge of Microsoft operating systems

The main and routine tasks of the Testing department PC technician are:

• Configuring and installing the PC configurations requested by the users;
• Offering on-site support to PC projects and standard software installation (Windows OS, tools used for project needs);
• Ensuring Security team’s best practices are applied on all workstations
• Interacting with other teams regarding repair of hardware;
• Being proactive, identifying and communicating potential improvement to his manager
• Ensuring the proper follow-up on issues and requests through a ticketing system;
• Updating the knowledge base with newly diagnosed problems;
• Carrying out all other related tasks.

We offer

We pride ourselves with a wide range of benefits that you can enjoy:
• If you’re into sport we’ve got a great gym right into our studio
• We are proud of our games and we would like you to feel the same way - we’ll give you goodies and games letting you choose what you like
• If you get hungry you can use your meal tickets at our local cafeteria or even grab some of the fresh fruits that are available in the office each week
• Since we value health, you’ll have access to private medical system