HR Technology Expert

GBS (Global Business Services) provides financial, human resources, audit and IT services to the British American Tobacco entities. Our category expertise, large capabilities and international operation makes us a unique business partner who excels in financial leadership and, therefore, offers great shareholder value for BAT.

If you have financial or HR areas background; you thrive when faced with a challenge and you are highly motivated; you want to develop your career in an organisation that will not only recognise the unique attributes you bring but will support your development and reward your contribution,
visit our website @ www.bat-careers.com

Skills and Experience
Must Have:
3+ years of SAP Success Factors Employee Central experience
Knowledge and experience of processes and configurations in SF Employee Central and its integration with other SF modules;
Associate/Professional Certified in SuccessFactors Employee Central;
Good knowledge in configuration of EC;
Good knowledge of MDF objects, Rules and Workflows.
Good business knowledge of various HR processes and Talent management processes.
Experience with data migration and data management activities in SF
Must have good documentation skills and should be able to work in global environment.
Communicate effectively across the technical and non-technical audiences
Clearly explain technical issues to non-technical people, attempting to meet the user needs and ensuring team collaboration for project success
Ability to problem solve complex scenarios and the ability to identify the root causes and recommend corrective and preventative actions
Ability to utilize functionality of Microsoft Excel, Microsoft Office applications and other various technology applications
Ability to time manage and simultaneously manage multiple projects of varying sizes and degrees of complexity
Desire to improve processes, take initiative and solve problems
Ability to be an autonomous contributor who is both a self-starter and can work independently with minimal supervision
Experience in development of functional design specifications for business application
Must possess strong analytical skills.

Preferred:
Knowledge and experience of any other SuccessFactors modules is an added advantage
Experience in FMCG industry


Education and or Training
Undergraduate degree required in math, computer science, engineering, or related discipline with an information technology focus (preferred).
Masters, MBA or advanced degree in MIS or Computer Science highly preferred.

Major Duties and Responsibilities:

Possesses deep system knowledge to make process and system changes, including configuration, permissions, etc.
Ensures consistent processes across solutions
Be a hands-on application expert
Utilize and apply best practices on system maintenance activities based on experience and in consultation with other experts;
Provide impact assessment with Quarterly Releases
Manages thorough testing of system changes in Test and Production environments
Designs, monitors and maintains system processes, procedures and support documentation based on lessons learned, continuous improvement and quarterly releases for modules
Leads process improvement efforts, primarily in the areas of workflow, system enhancements and utilization
Creates and publishes dashboards and metrics
Collaborates with other system administrators to ensure consistency, share best practices, improve processes and develop system knowledge
Develops and writes quality assurance tests and participates in their execution
Provides an analytical approach to looking at future release functionality
Lead product overview sessions and provide project demonstrations for business units
Collaborates with HRIS global team on organizational communication & change management efforts
Coordinates creation and delivery of training for end users (Documentation/Training materials)
Monitors and triages interface issues with 3rd party vendor solutions, as needed
Build and maintain relationships with key executives, business personnel, SME and a network of professional organizations or affiliations