Operations Specialist with Russian

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Employer: HP Inc.
  • Customer Support - Client Service
  • Management - Consulting
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 23.10.2019

    Ideal candidate

    Who are we looking for?

    A strong collaborator with excellent English:

    excellent customer skills and incredible focus on trust and credibility to influence action
    ability to build relationships across teams and cultures
    a unique voice and a talent to challenge status quo processes
    ability to use also a second language in building relationships with native speakers of Russian

    A result-oriented professional with:

    Drive & a creative power to meet continuous challenges of the role
    Proven problem-solving skills
    Foundational understanding of sales process
    Proven analytical skills coupled with willingness to continuously learn
    Solid computer literacy, curious to work with various technical tools to gain efficiency
    Typically with experience in the field of customer service and support, call center in BPO and SSC industry
    Bachelor's degree in areas of studies as business administration, supply chain, finance, accounting, or related areas

    Job description

    As an Order to Cash Specialist in Supply Chain you will be building a strategic relationship with customers, working in an European, multicultural environment, enrolled for a continuous development, supporting HP partners and customers, as well as the sales teams, in their activities of managing the customer and partner orders. They are part of the central order management team, and have varied responsibilities thru out the order life cycle.

    What will your day consist of?

    You will lead communication with key customers portfolio developing trusted relationships, serving as a key contact for order related queries
    You will facilitate challenging solutions by involving other HP teams in working with the customer
    You will advise the Sales, HP Partners and customers on supply chain related matters
    You will participate in business enhancement projects across geographies

    How will we help your personal and professional development?

    We don’t label you or your performance, we look to help you grow your unique potential
    Trainings, workshops and access to more than 10,000 wisdom nuggets via our award winning learning platform and programs on all key professional and leadership skills you can imagine
    New disruptive technology introductions sessions

    We love our work environment. We think you will too:

    It’s a friendly atmosphere with supportive leaders to bring your creativity to max
    Corporate Social Responsibility initiatives to help you make an impact to communities at large

    Your additional benefits package:

    Flexible working schedule
    Medical services subscription
    Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs, Kindergarten, Transportation, Vacation Vouchers)
    Wellness program
    Vendors discount program (Restaurants, cinema, clothing, and other)

    Company details

    HP is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies.

    HP has an impressive portfolio and strong innovation pipeline across areas such as:

    blended reality technology - our unique Sprout by HP will change the way people do things 3D printing multi-function printing Ink in the office tablets, phablets, notebooks mobile workstations

    We’re looking for visionaries who are ready to make an impact on the way the world works. At HP, the future’s yours to create!