Account Manager - Retail

Smart ID Dynamics is the leading company in auto ID Romania& Republic of Moldova market.
Starting from the organizational objectives and the analysis of existing processes we design personalized solutions, ensuring a fast implementation and measurable results.

Bachelor’s Degree;
2+ years experience in Customer Success and/or Account Management in a IT industry;
Appropriate level of technical knowledge and skills in order to achieve the sales targets;
Excellent English language skills (speaking and writing);
Strong customer focus;
Ability to prioritize multiple tasks and respond to urgent situations;
Strong work ethic and a passion for technology, people and processes;
Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with all levels of internal and external organizations;
Driver’s license, B category.

Manage multiple accounts from Retail field; develop positive working relationships with all customer touch points;
Generating new sales using existing and potential customer networks;
Set and track sales account targets, aligned with company objectives;
Service multiple clients concurrently, often meeting deadlines;
Negotiate technical and commercial terms of the contracts to be signed;
Meet and exceed sales targets;
Participate to specific industry event(s) to meet with key customers in person;
Maintain awareness and keep abreast of constantly changing IT market trends;
Will liaise with cross-functional internal teams to improve the entire customer experience;
Suggest actions to improve sales performance and identify opportunities for growth.

Trainings and personal development opportunities;
You are going to be part of a fun work environment where innovative ideas are appreciated and success is rewarded;
Competitive salary depending on skills and experience;
We know benefits are important, that’s why we provide you: medical subscription; access to the Bookster library; fruits, water, tea and coffee at the office.