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InCrys is a provider of complete Technology and Consulting Services, founded in 2000. Headquartered in Bucharest, Romania, with offices in London and Rotterdam, we deliver Testing, Application Development Outsourcing, Remote Server Administration, Business Analytics and Optimization (BAO) and Software Packaging services to clients in Western Europe, USA and Canada.Cerinte
• Troubleshoot LAN, WAN impairments and outages on Cisco / pfSense / Brocade Vyatta based network infrastructure
• Complete engineer level tasks on the designated systems
• Handle incident, change, problem, release management and continual service improvement tasks
• Communicate with local contacts, providers, partners in case of technical problems
• Maintain operation related communication and administration, solve service requests assigned by other support team/group
• Generate and update documentations and reports
• Support 2nd level operations and other support teams
• Compliant with the business processes in operations
• Perform on-call support (if applicable) according to the schedule defined and announced by the management
• Minimum of 5 years’ experience in networking
• Experience level of Cisco Certified Network Professional (CCNP) – certification not required.
• Firewall experience in an enterprise environment 2+ years
•Experience with Cisco ASA Firewalls