Application Technical Support with Italian

Acest job nu mai este activ!

Vezi toate job-urile I.FUTURE active.

Vezi toate job-urile Application Technical Support with Italian active pe

Vezi toate job-urile in Customer support - Client service active pe

Vezi toate job-urile in IT Hardware active pe

Vezi toate job-urile in IT Software active pe

Angajator: I.FUTURE
  • Customer support - Client service
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Job la nivel national
    Actualizat la: 12.06.2019
    Scurta descriere a companiei

    IFUTURE Romania is a recruitment company part of a multinational organisation Thakral Group from Singapore. We want to be the Solution Partner, positioning as the intermediate between the potential of the labor market and the specialized staff need from our portofolio clients.

    The values which drives our activity are: Passion, Responsibility, Flexibility, Creativity.

    Our goal is to provide high quality recruitment and consultancy services to interested candidates of the romanian labor market, by making them take the right step forward and match goals with individual plans.


    • Fluent in English and Italian;
    • Be proficient in relevant computer applications (internet Explorer, Outlook usage, Microsoft Office);
    • Be reactive to requirements, detail-oriented and a pro-active person;
    • Have active listening skills, a positive ‘can-do’ approach, customer service orientation;
    • Have problem solving and analysis skills;


    • Assist end users in day by day operations with specific applications;
    • Receive and assess claims according to defined procedures;
    • Receive and log all e-mails/web/phone calls and ensure proper documentation;
    • Research required information using available resources, user guides and match complaints with known errors and issues;
    • Offer support in using application functionalities, identification of possible workaround;
    • Attend to information requests from customers and track the status of consignments on the system;
    • Handle operational queries with a sense of urgency and deliver an accurate final job;
    • Take steps to improve performance based on coaching;

    Alte informatii

    • Flexibility in the work performance: opportunity for individual creative work as well as team work;
    • Be ready to learn new competencies – you will learn everything you need to know about the internal tools and systems.