Post Sales Support Specialist with Spanish or Italian

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

For our client, a well-known leader in personal systems and printing we are looking for a Post Sales Support Specialist with Italian or Spanish and English

Requirements:

- Passion for customers: act as trusted partner for customers and partners;
- Strong communication skills in both Italian or Spanish and English (written, verbal, presentation);
- Strong knowledge of process area, experience with process improvement projects and ability to provide suggestions for process improvements;
- Demonstrated problem solving, and analytical skills;
- Business acumen and technical knowledge within area of responsibility.

Responsibilities:

- Owns a moderately complex operational process, such as contract management, invoicing, credit notes and disputes management;
- Acts as a proactive team member and may act as a project leader on small projects;
- Produces moderately complex process deliverables, analyses and reports using business applications and provides input to recommendations;
- Evaluates a variety of moderately complex business issues by applying subject matter expertise.

Benefits:

- Health insurance
- Meal tickets
- Other benefits such as gym & transportation discount, holiday vouchers etc.

If you consider yourself to be a match then apply and we’ll contact you in short notice. You can also apply by sending your CV to the following email address: rodica.radu[@]apt.ro

Job Code: 190219 RRM