Post Sales Support Specialist with French

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Employer: Prohuman
Domain:
  • Others
  • Customer Support - Client Service
  • IT Hardware
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 20.05.2019
    Remote work: On-site
    Short company description

    With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

    Requirements

    For our client, a well-known leader in personal systems and printing we are looking for a Post Sales Support Specialist with French and English

    Requirements:

    - Passion for customers: act as trusted partner for customers and partners;
    - Strong communication skills in both French and English (written, verbal, presentation);
    - Strong knowledge of process area, experience with process improvement projects and ability to provide suggestions for process improvements;
    - Demonstrated problem solving, and analytical skills;
    - Business acumen and technical knowledge within area of responsibility.

    Responsibilities

    Responsibilities:

    - Owns a moderately complex operational process, such as contract management, invoicing, credit notes and disputes management;
    - Acts as a proactive team member and may act as a project leader on small projects;
    - Produces moderately complex process deliverables, analyses and reports using business applications and provides input to recommendations;
    - Evaluates a variety of moderately complex business issues by applying subject matter expertise.

    Benefits:

    - Health insurance
    - Meal tickets
    - Other benefits such as gym & transportation discount, holiday vouchers etc.

    If you consider yourself to be a match then apply and we’ll contact you in short notice. You can also apply by sending your CV to the following email address: rodica.radu[@]apt.ro

    Job Code: 231118 RRM

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