Commercial Channel Admin with English

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Employer: Prohuman
Domain:
  • Others
  • Customer Support - Client Service
  • IT Hardware
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 20.05.2019
    Remote work: On-site
    Short company description

    With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

    Requirements

    For our client, a well-known leader in personal systems and printing we are looking for a Commercial Channel Admin with English.

    Requirements:

    - Preferably 1 year of experience in customer support services;
    - Higher education, preferably economics/commercial/technical studies;
    - English – advanced level;
    - Solid knowledge of Microsoft Office, especially Excel, also Access;
    - Excellent verbal and written communication skills;
    - Attention to details;
    - Strong troubleshooting, analytical, and communication skills.

    Responsibilities

    Responsibilities:

    - Investigates and retrieves the necesary information to solve requests or queries from partners or other internal teams, using resources, applications and electronic means available to the team, within the deadlines;

    - Manages end to end the relationship with partners by taking over their requests from the submission and up to finding and applying the correct and appropriate solution;

    - Solves financial and logistic partners requests and is responsible to initiate necessary actions for the functionality of internal processes;

    - Preparing/analyzing reports agreed with the direct manager (for example: performance indicators, quality reports, data investigation or collection within projects in progress).

    What we offer:
    Lunch vouchers
    Private healthcare
    In-house trainings
    Friendly environment

    If you consider yourself to be a match then apply and we’ll contact you in short notice. You can also apply by sending your CV to the following email address: rodica.radu[@]apt.ro

    Internal code: 190219 RRM

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