Quality Customer Representative
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Joyson Safety Systems is a global leader in mobility safety providing safety-critical components, systems and technology to automotive and non-automotive markets. Joyson Safety Systems is headquartered in Auburn Hills, Michigan, USA, with a global network of more than 50,000 employees in 25 countries. It is a subsidiary of Ningbo Joyson Electronic Corp. (SHA: 600699, “Joyson Electronics”).
— Keeps customer relationship regarding product quality;
— Elaborates and controls internal documents and customer reguested documents related to
products and processes quality;
— Actively involved in designing PFMEA;
— Identifies and analyses risks, initiates correctives actions, verifies closing of action plans;
— Handles customer complaints related to products and processes quality.
— University degree;
— Experience in customer relations in automotive industry or similar position;
— QS 9000/IATF 16949, P-FMEA, SPC knowledge, Problem Solving tools;
— Experience as internal auditor ISO 9001 or IATF 16949 is an advantage;
— PC operating skills – MS Office;
— Fluent in English ( German is an advantage );
— Outstanding communication and negotiation skills.