Quality Customer Representative

Employer: Joyson Safety Systems
Domain:
  • Quality Control
  • Customer Support - Client Service
  • Production
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Arad
  • Updated at: 19.02.2019

    About us
    Joyson Safety Systems is a global leader in mobility safety providing safety-critical components, systems and technology to automotive and non-automotive markets. Joyson Safety Systems is headquartered in Auburn Hills, Michigan, USA, with a global network of more than 50,000 employees in 25 countries. It is a subsidiary of Ningbo Joyson Electronic Corp. (SHA: 600699, “Joyson Electronics”).
     

    Job description

    Your Activities:

    — Keeps customer relationship regarding product quality;

    — Elaborates and controls internal documents and customer reguested documents related to

    products and processes quality;

    — Actively involved in designing PFMEA;

    — Identifies and analyses risks, initiates correctives actions, verifies closing of action plans;

    — Handles customer complaints related to products and processes quality.

    Your Prerequisites:

    — University degree;

    — Experience in customer relations in automotive industry or similar position;

    — QS 9000/IATF 16949, P-FMEA, SPC knowledge, Problem Solving tools;

    — Experience as internal auditor ISO 9001 or IATF 16949 is an advantage;

    — PC operating skills – MS Office;

    — Fluent in English ( German is an advantage );

    — Outstanding communication and negotiation skills.