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Quality Customer Representative
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Employer: | Joyson Safety Systems |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 19.02.2019 |
Remote work: | On-site |
Joyson Safety Systems is a global leader in mobility safety providing safety-critical components, systems and technology to automotive and non-automotive markets. Joyson Safety Systems is headquartered in Auburn Hills, Michigan, USA, with a global network of more than 50,000 employees in 25 countries. It is a subsidiary of Ningbo Joyson Electronic Corp. (SHA: 600699, “Joyson Electronics”).
Job description
Your Activities:
— Keeps customer relationship regarding product quality;
— Elaborates and controls internal documents and customer reguested documents related to
products and processes quality;
— Actively involved in designing PFMEA;
— Identifies and analyses risks, initiates correctives actions, verifies closing of action plans;
— Handles customer complaints related to products and processes quality.
Your Prerequisites:
— University degree;
— Experience in customer relations in automotive industry or similar position;
— QS 9000/IATF 16949, P-FMEA, SPC knowledge, Problem Solving tools;
— Experience as internal auditor ISO 9001 or IATF 16949 is an advantage;
— PC operating skills – MS Office;
— Fluent in English ( German is an advantage );
— Outstanding communication and negotiation skills.
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