Reporting Analyst with English

Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

Good Microsoft Excel knowledge;
Good English level
High engagement skills;
Very analytical, structured thinking;
Creative, responsive and adaptive in a dynamic environment;
Ability to translate business needs in technical requirements & deliverable;
1-2 years minimum work experience, preferably in the BI space or Data Management;
Contact Center experience (preferred)

Defines reporting projects, including the design, delivery and implementation of Dashboards, reports and key performance indicators;
Implements reporting processes: develops, tests and delivers specific Dashboards and reports, using various technologies and respecting specific Operations processes;
Ensures Data Quality checks;
Provides support to the corresponding stakeholders in defining the specifications and requirements for the reports and Dashboards;
Provides support on the existing reports and Dashboards;
Provides ad-hoc analysis, when required;
Collaborates with virtual teams, in order to deliver the required reports and analysis, depending on the projects complexity;
Shares best practices and implements improvement ideas within the team, in order to ensure operational excellence.

Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.