HCM Implementation Consultant (Evening Shift: 3PM-00AM)

Consistently named one of the ‘Most Admired Companies’ by FORTUNE® Magazine, and recognized by DiversityInc® as one of the ‘Top 50 Companies for Diversity’, ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent.

QUALIFICATIONS REQUIRED:
• At least 3 years of experience working in a client service/customer service environment
• At least 1-2 years of HRIS and/or Payroll practitioner experience
• At least 1 year of business consulting experience
• Bachelor's degree or equivalent in education and experience

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
• Excellent English oral and written communication skills
• Nice to have: good French oral and written communication skills
• Experience with any implementation, migration or upgrades with HCM software (SAP Success Factors - an advantage)
• Consultant experience in HCM environment, strong client facing presentation skills
• Technical training or equivalent in related technologies and/or systems implementations
• Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs
• Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
• Experience conducting training sessions is helpful
• Experience and/or formal training in project management is helpful
• Prior experience working on multiple, concurrent projects
• Sound requirements gathering and analytical approach
• Able to communicate technical concepts and issues to a non-technical audience
• Ability to self-manage to deadlines and commitments
• Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
• Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standard
• Excellent analytical skills and time management skills
• Proficient using Microsoft Office

Position Description

Unlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.

ADP is hiring an Implementation Consultant I. This role will support National Accounts' Migrations assignments. In this position, you'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

RESPONSIBILITIES:
• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, interface requirements, business processes
• Partner with clients to understand their business and related needs
• Incorporate new processes, tools and approaches when recommending an ADP solution
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solution
• Build long term relationship and trust
• Interact/collaborate with ADP associates in sales and customer service
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise