Customer Service Specialist - determined period 1 year
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Employer: | NN România |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 18.05.2019 |
Remote work: | On-site |
Starting your career early matters.
But where you start it matters more.
We are looking for a self-confident full time Customer Service Specialist
Why is NN the place to jumpstart your career? That’s simple: because we are the best. We are the best Why do we want you? • You have excellent communication skills, you love • You pay attention to expressed or unexpressed customer’s needs. • You can handle planning & organizing. • You pay attention to details and have investigation skills. • You can handle a dynamic environment and multitasking with a positive attitude. • You have the ability to resolve problems independently. • You are a team player. What do we offer? • The opportunity to learn all about life insurances and pensions and to get to know very well the company’s processes. • Career opportunities within the company. • A friendly and open environment within the team |
What are you actually going to do? • Deal properly and efficiently with customers’ requests and advise clients regarding insurance contracts and/or private pensions, by telephone, e-mail or letters. • Build mutual satisfactory relations with customers, based on the customer’s actual needs and expectations. • Identify the best solutions for the customer’s requests, • Ensure customer retention and product reselling for insurance contracts, reinforcing the insurance policy’s benefits. • Ensure support for NNDirect - client online application. • Contact clients to clarify and solve situations, as support for the other departments. What do we ask of you? • University degree or student ID. • Previous experience in client service related areas • English skills (both oral and writing). |
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