Helpdesk Technician

A lucra la Timken înseamnă a lucra cu zeci de industrii, la proiecte care au potențialul de schimba lumea. Oriunde v-ați uita, noi suntem acolo, îmbunătățind fiabilitatea, ridicând ștacheta eficienței și stimulând sustenabilitatea. La acest lucru ne-am concentrat de peste un secol. Și în fiecare zi căutăm noi oportunitati de a-i ajuta pe partenerii noștri să atingă niveluri noi de reusite.

• High school degree – mechanics or computer science;
• Knowledge of technical drawings, familiar with technical manuals, catalogs and product coding;
• Good understanding of systems and good PC skills. MS Excel operations: processing, manipulation, administration of data (knowledge of SAP is an advantage);
• Good English skills (intermediate level);
• Planning and organising skills, detail-oriented, good analytical skills;
• High communication skills and team player attitude;
• Display of customer service ability: able to maintain commitments and comfortable working in a fast-paced environment.

• Review interchange requests and identify suitable equivalents to competitors’ part numbers and specifications;
• Provide technical details (features, drawings, part numbering and nomenclature, basic calculations, etc) regarding Timken products;
• Support for corporate projects involving part inter-changeability;
• Provide assistance for internal customers (Customer Service and Sales Engineering, Application Engineering).