Customer Support Specialist - with Dutch language skills (m/f)

Employer: ATOSS Software
Domain:
  • IT Hardware
  • IT Software
  • Management - Consulting
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Timisoara
  • Updated at: 21.03.2019

    YOUR TASKS:

    • After an initial training phase, you will support our
      Customer Support Team through the following activities:
    • Managed Services Support, that means being a part
      in handling the installed ATOSS Solution
    • Communication with customers by phone and email
      to coordinate necessary activities
    • Analyze process and document our customer’s problems
      and inquiries
    • Occasional business trips to Munich


    YOUR CAPABILITIES:
    • Technical affinity, experience in IT is a plus
    • Attention to customer and service orientation
    • Handling and solving managed services issues, while
      adhering to defined processes
    • Team skills and willingness to learn
    • Good Dutch and English communication skills, both
      written and verbal
    • This is an entry position with very good further development
      opportunities

    WHAT WE OFFER:

    A young international & professional team, professional training & growth opportunities,
    salary package & many additional benefits, medical package & sport facilities