Accounts Receivable Coordinator - German speaker

Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-into member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the North America, South America, Europe, and Asia-Pacific. For more information, go to Dynata.com

• Bachelors’ degree in Economic field
• Min. 1 year of experience in Finance & Accounting area –credit collections department
• Excellent communication skills in English and German (verbal and written)
• Team Player
• Strong communication skills, both verbal and written
• Very good Customer Service skills and client-focus attitude
• Analytical skills and attention to detail
• High self-motivation to achieve target levels
• Proactive approach
• Ability to work with different nationalities and cultures
• Ability to work under pressure
• Availability for travel and / or relocation

• Monitor and review customer AR-balances
• Issue Invoices and Credit Memo
• Support Sales in the Invoicing and Credit Memo process
• Maintain direct contact with accounts
• Build relationships with stakeholders at key accounts
• Resolving Customer disputes
• Build internal partnership with Sales and CS
• Perform active outbound collections
• Manage the results on Days Sales outstanding, Maximum overdue and Aging
• Review and approve orders for invoicing
• Administrative support for the accounting team
• Prepare AR reports and weekly reviews
• Identify potential process improvements

• Learning Management System available through the Intranet providing free access to nearly 500 on line training modules and personal development programs
• Medical benefits
• Travel insurance with global coverage
• Rich benefits package