Review Specialist with German - Brasov

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Employer: Computer Generated Solutions Romania
Domain:
  • Customer Support - Client Service
  • Internet - eCommerce
  • IT Hardware
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Brasov
  • Updated at: 16.03.2019
    Short company description

    CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.

    We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
    As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability.

    We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits).

    Aflati mai multe despre politica de confidențialitate CGS cu privire la prelucrarea datelor dumneavoastra personale : http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf

    Requirements

    We are looking for a Review Specialist to manage and respond to reviews for Enterprises.

    Your responsibility is to maintain a strong relationship between the brand and the customer by addressing his needs and concerns left on global publishers, like Facebook, Google and Yelp.

    You should have excellent communication skills, typing skills and advanced language proficiency.

    Skills required

    • Fast typing
    • Investigative skills
    • Comfortable working with targets
    • Excellent communication and soft skills
    • Attention to details

    Responsibilities


    • Organizing and sorting reviews using internal tools
    • Addressing all customer concerns in a concise way
    • Being fast, thoughtful and helpful when responding to customers

    Other info

    We offer:
    Professional Training
    Because we believe in lifelong learning and professional development we offer:
    • One month start-up training;
    • E-courses for keeping up with the novelty factor in our jobs;
    • Subscription to an online library that will provide reading material for your areas of interest.