Consilier Clienti Corporate - perioada determinata 12 luni

Angajator: ING Romania
Domeniu:
  • Banci
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 19.02.2019
    Scurta descriere a companiei

    ING is the largest online bank in the whole of Europe and a frontrunner in the transformation of banking. At ING, we believe all sustainable progress is driven by people with the imagination and determination to improve their future and the futures of those around them.

    Our story in Romania started in 1994. Here we pioneered the local banking industry, bringing new products and services for local corporate. In 2004, ING extended services to individual clients, with an innovative banking model – ING Self’Bank. Today, ING Romania has over 1,100,000 individual active clients and ING Home’Bank is rated as the best digital banking application.

    We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Sharing the purpose of empowering people to stay a step ahead in life and in business, since 2015, ING Tech Center develops banking solutions in the fields of Core Banking Development, Financial Markets and Data Management for ING Group, including ING Bank Romania. By using the latest methodologies in software development, our fast growing team gathers more than 500 tech enthusiasts who work for international projects that go beyond traditional banking.

    There has never been a more interesting time to work at ING.

    Why work for us? Here’s a snapshot of our perks:
    •People Development
    •Work from Home
    •Wellbeing Programs
    •Global Opportunities
    •Flexible Work Schedule
    •Staff Discounts
    •Agile Way of Working
    •Awesome Culture
    •Future-Oriented Banking

    Cerinte

    Studii superioare in domeniul economic / financiar-bancar.
    Cel putin un an de experienta operational – bancara.
    Training profesional in relatii cu clientii (“customer service”), operatiuni bancare, etc;
    Cunostinte calculator: MsOffice, E-mail, Internet
    Nivelul de cunoastere al limbii straine: limba engleza (vorbit si scris) - fluent;
    Cunostinte profesionale: legislatie bancara, etc
    Competente: bune abilitati de comunicare(orala & scrisa, ascultare activa); abilitatea de a construi si a mentine relatii de colaboare eficiente, atitudine orientata catre client; focalizare pe rezultate, profesionalism, integritate, disciplina si buna organizare; capabil sa prioriteze eficient;

    Responsabilitati

    Administrarea documentatiei si corespondentei operationale / non-comerciala cu clientii.
    Support, furnizarea informatiilor catre clienti, indrumari si recomandari cu privire la serviciile si produsele ING.
    Mentinerea legaturii cu clientii si contactarea lor in vederea clarificarii oricaror aspecte operationale.
    Mentinerea legaturii cu clientii externi cat si cu departamentele interne ale bancii.