Finance and Accounting Service Delivery Lead

Angajator: Accenture
Domeniu:
  • Contabilitate Finante
  • Management - Consultanta
  • Tip job: full-time
    Nivel job: > 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 15.02.2019
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    Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world!

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 449,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

    With over 3000 skilled professionals in Romania, Accenture provides top-quality services from Bucharest, Timisoara, Cluj Napoca, Targu Mures, Iasi and Brasov, for companies operating in a broad range of industries such as: banking and insurance, telecommunications, automotive, FMCG, energy and resources.

    We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

    Our Romania headquarter office is located in Bucharest, in Westgate Office Park, and we deliver services to our clients from the following offices: Brasov, Cluj, Tg. Mures, Timisoara, Iasi.

    Find the latest news and information about our offices and get in touch with us on our Facebook Page - Accenture in Romania or on our website - accenture.ro/cariere.

    Cerinte


    Requirements:
    • University degree
    • + 5 years of experience in medium-large team coordination
    • Proficiency in English
    • Shows good leadership attitude and is able to manage a local team
    • Acts to achieve business objectives (costs, revenue, etc.)
    • Significant influence in a leading role for one or more projects
    • Manage staffing assignments and role changes
    • Support recruiting and interviewing potential new team members
    • Balance workloads and skill sets across clients to support one-to-many delivery

    Responsabilitati

    Key Responsibilities
    • Empower resources to work and agree on deliverables, budget, schedule, dependencies, SLAs, scope and other required operating metrics.
    • Manage resources to achieve targets and results
    • Participate in appropriate internal and external status meetings
    • Maintain team's work plan and/or annual plan
    • Identify and manage issues and risks and act as an escalation point within the team
    • Work with other delivery managers and project managers to ensure Client Service Team/Service Delivery Team deliverables
    • Facilitate effective Management Operating System, ensuring timely reviews of process outcomes [(3X3) metrics , KPIs, SLAs ] and improvement/change initiatives
    • Manage and develop team competency coverage through cross-training, leadership development and succession planning
    • Develop and mentor people, act as a career counselor and create a high performing organization (foster relationships, resolve conflicts etc.)
    • Drive methods adoption and act as an expert on how to cost effectively deliver the Client Service Team's process and/or project requirements and deliverable
    • Monitor and analyze client and customer satisfaction
    • Identify and implement productivity improvements.
    • Identify continuous improvement and productivity improvement opportunities – maximize reuse, minimize redundancy, streamline, drive one-to-many approach etc.
    • Maintains business and industry knowledge to guide Customers in strategic delivery decisions

    Alte informatii


    Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.

    We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

    We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more thaeople serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.

    We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.