IT Helpdesk with German

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Angajator: GABTEO CONSULT
Domeniu:
  • Customer support - Client service
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 15.03.2019
    Scurta descriere a companiei

    O companie formata dintr-o echipa tanara si dinamica, ce ofera servicii de consultanta si recrutare de personal.

    Cerinte

    • Good level of German and English;
    • More than 1 year of experience in solving L1 and L2 tickets;
    • Experience in application monitoring and resolving technical issues raised by the end users;
    • Ability to understand the issue and define the priority and escalate to L2/L3 level;
    • Incident management knowledge skills;
    • Good communication skill.

    Responsabilitati

    • Ability to perform application releases and configuration changes and provide desktop support and application support remotely;
    • Strong knowledge and experience in Desktop Support with basic to intermediate level of knowledge and experience supporting Applications (Windows/ERP) at L1 level (.Net, SQL or Informix or Lotus Notes or Java Technology landscape. Awaiting client inputs on this);
    • Interact with internal team to troubleshoot and resolve complex problems.

    Alte informatii

    Benefits:

    • Bonuses for your results;
    • Employee referral bonuses;
    • Medical coverage for you and a dear one;
    • Meal-tickets, free coffee, pastries, and fruits to keep you energized;
    • A great office, a friendly atmosphere in a multi-cultural environment. Teambuilding and Christmas party;
    • Wide range of development and training options (including soft skills and language courses). Dedicated buddy training;
    • Bookster and Benefits Online for you to enjoy your hobbies.