Support Analyst with french for SAP

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Angajator: Societe Generale European Business Services
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 09.04.2019

    Support Analyst with french for SAP

    Your Mission:

    To be a part of Societe Generale European Business Services means to work in a dynamic and active environment where your work has a real impact in the company’s activity. You will be responsible for the administration of the application Figaro.

    The team ConsoSG is responsible of performing functional and technical level 1 support for the applications ICS and Figaro, by ensuring their stability in line with the level of quality of services required by the clients (DFIN/COM/CCG, DFIN/DOM/ACR and DFIN/COM/REG).

    The applications Figaro and ICS collect the Balance Sheet and P&L data for all the entities of the SG group and present the consolidated results at group level, but also at pillar level. As a result, the applications are critical and also vital during the annual/ quarterly closing.

    Your Role in a Nutshell:

    • Prepare the closing in SAP BFC and ICS: preparation of financial packages for the entities from the group, integration of the referential files, preparation of consolidation definitions
    • Ensure the end user support (management of incidents and requests) for the applications ICS & Figaro
    • Contributes to a good level of service for the applications managed and to the continuous improvement of their performance
    • Ensure the reporting of the GAP activity during the closure steering
    • Participate to the explotation and administation of the reporting tool 
    • Ensure the coordination of the reporting delivery and of the referentials administration
    • Act as an interface between the entities of the group and the users of the applications and perform the end user support
    • Follow-up on the performance of the production (elaboration of production indicators, follow-up on the treatment of the incidents, requests, etc.)
    • Contributes to the continuous improvement (identification and corrections of disfunctions, problems, processes, etc.)
    • Administrate the documentation (procedures, update calendars considering the business constraints and service interruptions linked to the exploitation)

    A little about You:

    • Experience on the administation/ exploitation/Level 1 Support of SAP BFC of minimum 2 years
    • Knowledge of SAP ICS and of consolidation processes are a plus
    • A rigourous behavior for the preparation of the accounting closing considering the criticality of the activity
    • Availability to work on call (24/24h) and outside business hours during the quarterly closings
    • French – Medium Level (being able to speak) and English – Medium Level
    • Accounting and Financial or IT background – Academy of Economic Studies

    We also value:

    • Openness, stress management, cooperation and very good communcation skills
    • Responsible attitude, strong autonomy and ambition in achieving your mission
    • Team spirit, very good adaptability, client satisfaction orientations, rigour and structure

    Besides a career what else we offer:

    • Competitive remuneration based on qualifications and seniority
    • Yearly bonus per company policy
    • Medical services and life insurance; private pension contribution
    • A modern working environment: open, informal, fun atmosphere
    • Work from Home 1 day/week.