Support Analyst with french for SAP

Support Analyst with french for SAP

Your Mission:

To be a part of Societe Generale European Business Services means to work in a dynamic and active environment where your work has a real impact in the company’s activity. You will be responsible for the administration of the application Figaro.

The team ConsoSG is responsible of performing functional and technical level 1 support for the applications ICS and Figaro, by ensuring their stability in line with the level of quality of services required by the clients (DFIN/COM/CCG, DFIN/DOM/ACR and DFIN/COM/REG).

The applications Figaro and ICS collect the Balance Sheet and P&L data for all the entities of the SG group and present the consolidated results at group level, but also at pillar level. As a result, the applications are critical and also vital during the annual/ quarterly closing.

Your Role in a Nutshell:

• Prepare the closing in SAP BFC and ICS: preparation of financial packages for the entities from the group, integration of the referential files, preparation of consolidation definitions
• Ensure the end user support (management of incidents and requests) for the applications ICS & Figaro
• Contributes to a good level of service for the applications managed and to the continuous improvement of their performance
• Ensure the reporting of the GAP activity during the closure steering
• Participate to the explotation and administation of the reporting tool 
• Ensure the coordination of the reporting delivery and of the referentials administration
• Act as an interface between the entities of the group and the users of the applications and perform the end user support
• Follow-up on the performance of the production (elaboration of production indicators, follow-up on the treatment of the incidents, requests, etc.)
• Contributes to the continuous improvement (identification and corrections of disfunctions, problems, processes, etc.)
• Administrate the documentation (procedures, update calendars considering the business constraints and service interruptions linked to the exploitation)

A little about You:

• Experience on the administation/ exploitation/Level 1 Support of SAP BFC of minimum 2 years
• Knowledge of SAP ICS and of consolidation processes are a plus
• A rigourous behavior for the preparation of the accounting closing considering the criticality of the activity
• Availability to work on call (24/24h) and outside business hours during the quarterly closings
• French – Medium Level (being able to speak) and English – Medium Level
• Accounting and Financial or IT background – Academy of Economic Studies

We also value:

• Openness, stress management, cooperation and very good communcation skills
• Responsible attitude, strong autonomy and ambition in achieving your mission
• Team spirit, very good adaptability, client satisfaction orientations, rigour and structure

Besides a career what else we offer:

• Competitive remuneration based on qualifications and seniority
• Yearly bonus per company policy
• Medical services and life insurance; private pension contribution
• A modern working environment: open, informal, fun atmosphere
• Work from Home 1 day/week.