NOC Engineer

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Angajator: GTS Telecom
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 13.03.2019
    Scurta descriere a companiei

    Who we are
    GTS Telecom owned by Deutsche Telekom AG is one of the main infrastructure-based provider of telecommunications services in Romania and is positioned as a quality leader in the communications segment for medium and large companies. Our company is one of the founding members RoNIX (Romanian Network for Internet eXchange) and is certified ISO 9001, ISO 14001, OHSAS 18001 and ISO 27001.
    GTS provides national and international transport solutions for data, voice, internet access, cloud services and collocation in our own data centers in Bucharest and Cluj. The company operates an extensive Ethernet and MPLS network built on a resilient fiber optic infrastructure. The company has approximately 130 employees and is based in Bucharest.

    Our values
    Our company values serve as a compass for our actions and describe how we behave in the marketplace. They provide standards at every level of our business and are the ethical foundation for everything we do at GTS.

    We are committed to our customers
    GTS knows how hard our customers work to make their businesses successful. We seek to understand their needs and develop innovative solutions which help our customers become a better business.

    We are local and our people make the difference
    Though we operate across the region, we live and work in the same cities as our customers. Our dedicated and skilled employees work as a team to deliver services at the highest standards and speed in the industry.

    We do as we say we are going to do
    Trust is earned. We follow our words with actions so everyone knows they can depend on us. By being forthright, we are easier to do business with and show that we have integrity. We are proud of GTS

    Cerinte

    - Studii medii/superioare in domeniul tehnic;
    - Ai cunostinte IP - TCP/IP, STP, VLAN, IGP, ACL, NAT;
    - Extra ne-ar placea sa ai cunostinte SDH/DWDM, VoIP, Linux/Unix si VMWare cloud;
    - Esti orientat spre client si ai abilitati excelente de comunicare si interrelationare;
    - Vorbesti fluent limba engleza;
    - In plus ai certificari in domeniu (Cisco /Juniper Professional Level).

    Responsabilitati

    - Sa oferi suport tehnic extins clientilor GTS Telecom, actionand ca prim nivel de escalare;
    - Sa monitorizezi proactiv si investighezi incidentele/disfunctionalitatile aparute in serviciile furnizate de noi;
    - Sa comunici cu personalul tehnic al clientilor in scopul depanarii si mentinerii functionalitatii serviciilor oferite;
    - Sa actualizezi informatiile referitoare la tichetele de deranjament deschise.

    Alte informatii

    Ce iti oferim:
    - Training on the job alaturi de colegii nostri seniori pentru primele 2 luni;
    - Colegi gata sa iti explice lucrurile pe care vrei sa le inveti;
    - Acces la WIKI-ul tehnic GTS si la laboratoarele noastre;
    - Te sustinem in obtinerea certificarilor tehnice;
    - Bonus de performanta trimestrial;
    - Abonament medical premium.