Operations Specialist

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Angajator: G2-Travel
Domeniu:
  • Customer support - Client service
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 10.03.2019
    Scurta descriere a companiei

    Cerinte

    Previous experience in tourism or customer care will be considered as valuable asset;
    Excellent oral and written communication skills;
    Customer oriented approach;
    Results focusing and proven ability to meet tight deadlines;
    Attention to details;
    Analytic skills;
    Team player;
    Fast learner and willing to professionally develop on a long term within our young and dynamic team;
    Flexible and open to change and challenges;
    Positive and friendly attitude;
    Advanced knowledge of English is mandatory;
    Any other foreign language fluently spoken is highly appreciated;
    Proficient usage of Ms Office, Outlook.

    Responsabilitati

    Input confirmations and update relevant systems;
    Check feasibility and accuracy of itineraries;
    Issuing of all Tour documentation for the clients;
    Develop good working relationships with Suppliers;
    Coordinate with Internal departments to resolve accounts queries and other discrepancies;
    Monitor booking situation of services and highlight to management any potential issues;
    Keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines;
    Maximize profits whenever possible by requesting special budgets;
    Respond to all messages and queries from other offices and departments within the given time frame;
    Ensure good communication with colleagues and management;
    Provide feedback and identify any new solutions for increasing efficiency.