IT Helpdesk with German

Temps is the leading company providing integrated HR services and workforce solutions for white collars professionals. Founded in 2011 as part of an IT group, historically we build our core expertise for the IT&C sector. Temps capitalized the market knowledge and expended its expertise to expanding industry sectors. The company has been growing out of passion for an outstanding performance for both candidates and clients. We continuously invest in technology and process digitalization as key components for a flexible and effective service.

What differentiates us is what makes us stronger as a team. Values are what keeps us together and define us In our efforts to achieve goals, honor commitment and create a great service experience.

Find your next career opportunity in our list of open positions. If you’re an experienced professional, that’s wonderful. If not, that’s still ok, as long as you have enthusiasm and drive. For us, it’s not about years, it’s about attitude.

Your Profile:
• Good level of German and English
• More than 1 year of experience in solving L1 and L2 tickets
• Experience in application monitoring and resolving technical issues raised by the end users
• Ability to understand the issue and define the priority and escalate to L2/L3 level
• Incident management knowledge skills
• Good communication skill

You will enjoy:

• Bonuses for your results
• Employee referral bonuses
• Medical coverage for you and a dear one
• Meal-tickets, free coffee, pastries and fruits, to keep you energized
• A great office, a friendly atmosphere in a multi-cultural environment. Teambuilding and Christmas party
• Wide range of development and training options (including soft skills and language courses). Dedicated buddy training
• Bookster and Benefits Online for you to enjoy your hobbies