Service Line Support with French

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Angajator: Inetum Romania
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 04.04.2019
    Remote work: On-site
    Scurta descriere a companiei

    About Inetum, Positive digital flow:

    Inetum is an IT services company that provides digital services and solutions and a global group that helps companies and institutions to get the most out of digital flow. The Inetum group is committed towards all these players to innovate, continue to adapt and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a sectorial organization and solutions of industrial quality. Operating in more than 26 countries, the Group has nearly 27,000 employees and in 2020 generated revenues of €1,965 billion.

    Inetum Romania is an important player in the IT services and solutions market in our country, with over 15 years of activity. It is a stable, growing and profitable company with over 500 employees who provides IT consulting services, infrastructure and software development assistance, digital services implementation and support.

    In an Agile format, our teams work on cloud initiatives, application development, business intelligence, automation and digitalization projects that contribute to the profit and evolution of our clients. The diversity of our projects offers team members the opportunity for learning and growth. The company had a turnover of 20 million EURO in 2021.

    Cerinte

    Skills and competencies:

    • 3+ years’ experience in implementation and support of VMWare VSphere and Horizon View;
    • Virtualization basic concepts knowledge;
    • Knowledge and work experience with Windows 7/10 and Office Suite;
    • Customer oriented attitude;
    • French language and written (fluent);
    • English language;
    • Motivation and communication skills for easier integration to the existing teams.

    Responsabilitati

    Main responsibilities:
    • L3 users' and infrastructure support
    -Users' incidents support;
    -Infrastructure troubleshooting;
    -Exploitation documentation updates
    • Capacity management
    -Reporting;
    -RSA tokens;
    -Products licensing;
    -Infrastructure capacity.
    • Service Line communication management
    -Community animation (key users);
    -Service availability and evolutions (all users);
    -Service KPI reporting (all users)

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