Service Line Support with French

Angajator: Vauban
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 04.04.2019
    Scurta descriere a companiei

    Vauban is a Romanian Group with more than 11 years of sustainable and healthy growth. We do focus on innovation, learning, entrepreneurship and capacity to find new solutions. The company figures are +450 consultants, +100 clients, having locations in Romania and France.
    Our teams daily deliver Technology Services as consultancy (missions at clients’ premises), and also from our delivery center (integration & application development in digital and BI, Software as a Service management, Production, security and infrastructure).
    Vauban is also the Romanian partner with Top premium software editors, leader in data governance and security, being responsible to integrate the solutions and to ensure local support.

    Cerinte

    Skills and competencies:

    • 3+ years’ experience in implementation and support of VMWare VSphere and Horizon View;
    • Virtualization basic concepts knowledge;
    • Knowledge and work experience with Windows 7/10 and Office Suite;
    • Customer oriented attitude;
    • French language and written (fluent);
    • English language;
    • Motivation and communication skills for easier integration to the existing teams.

    Responsabilitati

    Main responsibilities:
    • L3 users' and infrastructure support
    -Users' incidents support;
    -Infrastructure troubleshooting;
    -Exploitation documentation updates
    • Capacity management
    -Reporting;
    -RSA tokens;
    -Products licensing;
    -Infrastructure capacity.
    • Service Line communication management
    -Community animation (key users);
    -Service availability and evolutions (all users);
    -Service KPI reporting (all users)