Back Office Admin

Responsibilities

I.

• Creating and deleting user ID and profiles (including e-mail addresses) in the Allianz systems
• Assigning and administering access rights on different systems and domains (Windows, Unix)
• Controlling of access rights and assuring that the assignments are done according to the Allianz guidelines
• Creating and deleting User ID and groups in Unix and Windows.
• Communication with involved / responsible parties regarding administration and assigning of rights

II.

Software and hardware orders:

• Order, reorder and return of IT hardware equipment: computers, components and consumables, optional hardware components
• Open tickets for the assigned users regarding IT issues
• Order, reorder and return of new telephones and telephone numbers and optional products, mobile phones, Blackberries and optional products (e.g. headset)
• Ordering and return of software components (remote access solutions, SharePoint licenses, audio and web conferencing products, WLAN Access)

Inventory of hardware and software and tracking according to internal standards, evaluate the employee/ computer quota

Requirements

• Fluent in English
• Minimum 1 year experience in accounts administration or basic experience in UNIX and Windows
• Advanced PC knowledge (including MS Office package)
• Proven organizational and self-motivation abilities
• Excellent communication skills
• Able to work independently

Skills

• Strong social, analytical and communication skills
• Flexible, and the ability to work hard as part of a team and to work well under pressure
• High motivation to manage and finalize tasks in complex environment
• Enjoying working in a distributed team