Inside Sales – (Telecom, mobile and IoT industries)

VON Consulting is an HR Consultancy company, providing solutions and services in the following areas: recruitment and executive search, personnel leasing, payroll, administration and training.

Single Point Of Contact to Europe Region Customers, handling the commercial relationship with the company and covering basic technical support for Clients.

Account planning/farming

Enhance customer awareness on company’s product and services
Proactively identify needs of card/solutions from the customer and qualify those opportunities
Prepare corresponding quotes and share them with the customer
Provide continued support for ordering
Up-sell and cross-sell add-ons services or solutions
Execute farming campaigns planned internally by the manager
Hunting & Initialization

Identify lead customers
Create & set up customer in the ERP
Initialize ordered products in the ERP
Qualify them as prospect and & provide them with quotes related to their needs
Execute hunting campaigns planned internally by the manager
Manage customer business operations

Manage new order requests
Manage the full delivery
Process & follow up the order
Follow up with TEC Front line on customer requirements execution
Get customer BAP validation
Manage Incoterms delivery details & resolve issues
Provide regular update to customers about complaints resolution if any;
Provide customers with access to the Customer Portal
Provide first level support to customers on Customer Portal issues
Answer Tender request of identified Europe region customers


Business support

Build volume and revenue forecast
Contribute to budget process
Manage customer Credit Control
Manage customer billing with company’s and third party fulfillment partners

Previous Experience in B2B sales, preferably in services or technical products (at least 1-2 years);
Good understanding of technical concepts – preferably related to network/telecom industry
Previous experience with ERPs and or CRMs
Able to work autonomously, comfortable with remote management
Strong English skills (speaking and writing)


Nice to have:

More than 3 years of experience in Inside Sales
Some previous experience in selling telecom, network services or equipment
A second European foreign language