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Quality Specialist
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Employer: | G2-Travel |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 24.02.2019 |
Remote work: | On-site |
Main Responsibilities:
- Acting as a role model within the business by having high standards in term of attitude, conduct and performance;
- Create and update manuals and procedures for our G2 Buh departments;
- Communicate feed-back to the managers and supervisors;
- Investigating new methods, provide solutions, ways of improvements in our processes;
- Receive and log the Complaints into our Complaints Log smart sheet;
- Analyse the Complaints with resolutions and evaluate the risk for the company;
- Communicate very well, fast and clear, with Complaints PIC in each Buh department, to ensure Complaints are closed each month, within deadlines, with all necessary information;
- Perform reporting activities for Complaints log.
Skills & competences:
- Detail oriented approach;
- Problem solving;
- Analytical skills;
- Communication skills;
- Planning & organising skills;
- Customer oriented;
- Team player.
Benefits:
• Competitive financial reward;
• Language classes;
• Business trips;
• International mobility;
• Training and development opportunities;
• Wellness programs.
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