Client Support Representative with French

Angajator: SalesConsulting
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 22.04.2019
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    — French – proficient level ;
    — English – working language level ;
    — Very good computer skills, excellent knowledge of MS Office Applications;
    — Responsible, well organized, extremely thorough, open, assertive, proactive, analytical and logical person ;
    — Excellent team player as well as independent worker, cross-cultural communication skills are a plus.

    Responsabilitati

    — Take in charge new incidents (inbound calls, emails) put them into the ticketing system and then provide support following troubleshooting procedures and using specific applications;
    — Follow up incidents where necessary (call back the clients, communication with the internal departments on escalated issues);
    — Provide the clients with information regarding the status of their incidents;
    — Report complicated technical problems following specific procedures.

    Alte informatii

    * All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest!