HelpDesk roles with Polish - Join the team! DB7813

Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 20.02.2019
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    - Minimum 6 months experience in Customer Service
    - Advanced level Polish
    - Travel industry background is a plus
    - Experience within service desk environment is desirable
    - Client oriented, flexible, patient

    Responsibilities

    - Provide exceptional customer service and Incident resolution
    - Answer all inbound contacts through calls, web, e-mail and chat 
    - Answer enquiries related to functional support of bookings: making or changing reservations, fares & pricing, fulfillment (in particular airline ticketing) 
    - Provide assistance on applications or platforms which client may own or develop
    - Provide frontline technical support such as investigating connectivity issues with client systems

    Other info

    Benefits:

    - Opportunity to work in a fast growing company and in a multinational environment 
    - Opportunity to grow in the organization and build a successful career path 
    - Relocation assistance
    - Access to a variety of benefits available through a flexible package that can be customized depending on each employees’ needs
    - Personal and professional development through a variety of training programs (hard/soft skills)
    - Great office location, close to the metro station and Promenada Mall



    Why use Recruitment Agency

    • You will be contacted within 30 min of your application
    • You are given extra support in preparing for interviews
    • You have a contact person who gives you all the details of the job
    • You can ask for your application feedback anytime via email or phone
    • You don’t have to face the situation where company do not reply to you for days.
    • All our services to job seekers are free of charge. We also offer bonus scheme to candidates.


    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
    Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.