Back Office Agent with German/ French DB8922

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Employer: DK Global Recruitment
Domain:
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 17.02.2019
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    • Fluent in German/ French
    • Intermediate English
    • MS Office User
    • Very good communication skills
    • Customer service orientation and team spirit
    • Similar experience is an advantage

    Responsibilities

    • Enter order data in SAP for: order confirmation, material allocation, invoicing & reporting
    • Respond to telephonic queries by customers and sales organizations
    • Update SAP with customer master data
    • Interact with Logistics partners and update customers on availability and delivery
    • Documents preparation for export orders
    • Ensure proper filing and archiving of orders
    • Handle logistics complaints and return shipments
    • Handle logistics-related Special Customer Requests (SCR)

    Other info

    Benefits

    • Christmas bonus
    • Relocation package
    • medical services
    • life insurance
    • MyFlexBen Program – a flexible program based on which each employee will have the opportunity to monthly customize the package by accessing a large variety of benefits available to be ordered via an online platform:
    • Private Pension Plan;
    • Learning and development opportunities (including foreign languages trainings);
    • Meal Vouchers & Gift Vouchers
    • Tourism Vouchers & Tourism offers in Romania;
    • Smart experience (Skydiving, Archery, Horse-riding, Lasertag, Escape Room, etc);
    • Transportation (Bus/Subway subscriptions, gas station cards etc)
    • Special offers vouchers & products (Children&Parents, Sport&Wellness, Telecom&IT, Fashion, Hobby, etc).



    Why use Recruitment Agency

    • You will be contacted within 30 min of your application
    • You are given extra support in preparing for interviews
    • You have a contact person who gives you all the details of the job
    • You can ask for your application feedback anytime via email or phone
    • You don’t have to face the situation where company do not reply to you for days.
    • All our services to job seekers are free of charge. We also offer bonus scheme to candidates.


    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.