Back Office roles - Vacancies with French DB872

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Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 15.02.2019
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    Fluency in English and French
    Computer literacy (MS Office, Internet, ticketing systems)
    Good communication skills (both written and verbal)
    Strong analytical skills with an ability to solve a problem and track the resolution process
    Previous experience in Customer relations management / order management / supply chain / logistics would represent an advantage

    Responsibilities


    Management of all incoming requests / orders
    Addressing all written / verbal requests and complaints received from the Customer
    Process improvements proposals / implementation
    Manages Customer relationship through providing daily operational support
    Communicates all relevant information and ensures Customer satisfaction regarding the activities in scope
    Keeps Customer informed of progress at all stages
    Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures

    Other info

    Why use Recruitment Agency

    You will be contacted within 30 min of your application
    You are given extra support in preparing for interviews
    You have a contact person who gives you all the details of the job
    You can ask for your application feedback anytime via email or phone
    You don’t have to face the situation where company do not reply to you for days.
    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.



    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
    Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.