IT Specialist – Mobile Devices Security

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• Knowledge of MobileIron or Airwatch software (compulsory requirement);
• Experience in:
 Operational administration know-how of established Mobile Device operating systems like iOS, Android, Windows Mobile;
 Project coordination experience;
 Mobile Device Management solutions;
 Good IT expertise related to Active Directory, Microsoft Exchange, certificate management;
• Special skills:
 Coordination of troubleshooting processes for complex problems in collaboration with different external vendors and internal staff;
 Advanced English language skills (verbal and written);
 Knowledge of the German language (nice to have, but not compulsory);
 Ability to work in a multicultural environment;
 Effective communication skills.

• Administration of the global Mobile Device Management infrastructure (Software: MobileIron);
• Problem Management & 3rd Level Mobile Device Support for end-users;
• Process documentation & descriptions (User guidelines, Training documents);
• Participation in projects and investigation of innovative solutions in the field of mobile devices Market analyses, test of new devices and operating systems;
• Investigation of security incidents and disruptions on mobile devices;
• Improve Smartphone security features & processes (Encryption, Authentication, Patch management, Policy-Management).