Junior Collections Representative
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Nobel’s history of expansion and profitable growth as a technology company covers the last 20 years and we are well positioned for future success as well. Our products and services include: online selling of prepaid virtual phone cards worldwide, distribution of physical phone cards in North America and Romania, superior carrier services worldwide, innovative call center solutions, international money transfer services, food delivery and more. As an Employer, Nobel was awarded 4th best company to work for in Romania and was listed in the Top Employers 2017 ranking (sources www.zf.ro , www.undelucram.ro) .
Nobel's employees are our most valuable asset. We offer numerous opportunities for both professional and personal development towards challenging careers.
Check us online on:
Experience in financial field and/or Customer Service:9 months
Basic Excel Knowledge
English very good, both writing and speaking
Persuasive and determined
Ability to meet deadlines
Keen eye for details/numbers
Very good communication skills (speaking and writing)
Customer Focus, Results orientated, integrity
Availability to work in shifts: 14:00 – 23:00 and 16:00 – 1:00 by rotation
• Daily manual calls to past due customers for
• Monitor accounts to identify overdue payments
• Resolve billing and customer credit issues
• Bring back the past due clients and advertise the products of the company
• Maintain e-mail communication between the company and overdue customers
• Maintain communication between finance and sales departments
• Be available for calls from the inbound queue
• Assists in billing and invoicing customers
• Daily reporting & updating of the payments
• Handle any other tasks provided by the supervisor
• Always be up to date with every new procedure, product or service which is published through any internal communication system such as: e-mail, Training Folder, Intranet, etc.
• Make use and comply to all Company’s / Department’s policies, rules & regulations
• Respects the provisions of the Internal Rules and Regulations and Work Discipline;
• Respects the provisions of the Health and Safety Norms and the Prevention and Fire Fighting Norms;
In return, we offer:
Attractive compensation package
Free transportation between 22:30 to 05:30
Fun activities (parties, team buildings, and various special events)
Training and certification in Customer Service
Career growth program
Free coffee, tea and fruits