Junior Collections Representative

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Angajator: NOBEL
Domeniu:
  • Contabilitate Finante
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 10.02.2019
    Remote work: On-site
    Scurta descriere a companiei

    Nobel’s history of expansion and profitable growth as a technology company covers the last 20 years and we are well positioned for future success as well. Our products and services include: online selling of prepaid virtual phone cards worldwide, distribution of physical phone cards in North America and Romania, superior carrier services worldwide, innovative call center solutions, international money transfer services, food delivery and more.

    Cerinte

    Experience in financial field and/or Customer Service:9 months
    Basic Excel Knowledge
    English very good, both writing and speaking
    Spanish beginner/intermediate
    Persuasive and determined
    Ability to meet deadlines
    Keen eye for details/numbers
    Very good communication skills (speaking and writing)
    Customer Focus, Results orientated, integrity
    Availability to work in shifts: 14:00 – 23:00 and 16:00 – 1:00 by rotation

    Responsabilitati

    • Daily manual calls to past due customers for
    • Monitor accounts to identify overdue payments
    • Resolve billing and customer credit issues
    • Bring back the past due clients and advertise the products of the company
    • Maintain e-mail communication between the company and overdue customers
    • Maintain communication between finance and sales departments
    • Be available for calls from the inbound queue
    • Assists in billing and invoicing customers
    • Daily reporting & updating of the payments
    • Handle any other tasks provided by the supervisor
    • Always be up to date with every new procedure, product or service which is published through any internal communication system such as: e-mail, Training Folder, Intranet, etc.
    • Make use and comply to all Company’s / Department’s policies, rules & regulations
    • Respects the provisions of the Internal Rules and Regulations and Work Discipline;
    • Respects the provisions of the Health and Safety Norms and the Prevention and Fire Fighting Norms;

    Alte informatii

    In return, we offer:

    Welcome gift
    Attractive compensation package
    Free transportation between 22:30 to 05:30
    Massage program
    Fun activities (parties, team buildings, and various special events)
    Training and certification in Customer Service
    Career growth program
    Free coffee, tea and fruits

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