Contact Center Adviser

IFUTURE Romania is a recruitment company part of a multinational organisation Thakral Group from Singapore. We want to be the Solution Partner, positioning as the intermediate between the potential of the labor market and the specialized staff need from our portofolio clients.

The values which drives our activity are: Passion, Responsibility, Flexibility, Creativity.

Our goal is to provide high quality recruitment and consultancy services to interested candidates of the romanian labor market, by making them take the right step forward and match goals with individual plans.

Candidatul Ideal

• Persoana dinamica si motivata;
• Orientare catre indeplinirea cererilor clientilor si promovarea serviciilor;
• Bune abilitati de comunicare;
• Dorinta de dezvoltare profesionala;
• Capacitatea de a interactiona eficent cu clientii.

Activitatea Principala

• Preluarea apelurilor primite de la clienti;
• Gestionarea tuturor cerintelor clientilor intr-o maniera profesionista, in vederea mentinerii imaginii pozitive a companiei;
• Tratarea tuturor reclamatiilor intr-o maniera diplomata, in vederea restabilirii increderii in serviciile companiei;
• Oferirea unor servicii eficiente tuturor clientilor;
• Inregistrarea si urmarirea parcursului comenzilor in sistem.


Beneficii

• Oportunitatea de a lucra alaturi de o echipa tanara si dinamica;
• Concursuri interne cu premii;
• Masaj saptamanal la locul de munca;
• Spatiu de joc si relaxare: masa de ping pong si masa de billiard;
• Spatiu special amenajat pentru masa de pranz;
• Training axat pe dezvoltare profesionala dar si personala;
• Echipa tanara, dinamica si mediu de lucru placut.

Contract de munca pe perioada nedeterminata si salariu competitiv
Zona centrala