Underwriting Team Leader

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Angajator: 2Checkout (now Verifone)
Domeniu:
  • Internet - eCommerce
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 10.02.2019
    Remote work: On-site
    Scurta descriere a companiei

    About 2Checkout

    2Checkout (now Verifone) is the leading all-in-one monetization platform for global businesses built to help clients drive sales growth across channels and increase market share by simplifying the complexities of modern commerce. 2Checkout’s digital services, including global payments, subscription billing, merchandising, taxes, compliance, and risk, help clients stay focused on innovating their products while delivering exceptional customer experiences.

    In August 2020, 2Checkout was acquired by Verifone, the leading global provider of payment and commerce solutions. Both companies share the same vision: to simplify modern commerce and facilitate frictionless experiences, enabling companies to optimize their business performance.

    2Checkout will continue its journey as Verifone, having even greater financial strength, scalability, resources, relationships, and market potential.

    About Verifone

    Verifone is transforming everyday transactions into opportunities for connected commerce. Verifone is connecting payment devices to the cloud, merging the online and in-store shopping experience and creating the next generation of digital engagement between merchants and consumers.

    Built on a 30-year history of uncompromised security with approximately 29 million devices and terminals deployed worldwide. Verifone’s team is known as trusted experts who work with clients and partners, helping to solve their most complex payments challenges.  Verifone has clients and partners in more than 150 countries, including the world’s best-known retail brands, financial institutions, and payment providers.

    Verifone revolutionizes commerce. Simply. Everywhere.

    ***

    As part of the new journey, 2Checkout (now Verifone) is growing the talented tech team in Bucharest where it will create an R&D excellence center.

    Almost 100 jobs will be open in the following months to work on top-notch payments like: integrating alternative payment methods, payments authentication, mobile POS application, payment gateway solutions, android platform for payment devices and others.

    The new colleagues will have the opportunity to work with state-of-the-art technologies for solutions used in more than 150 markets in which Verifone operates. They will also contribute to the development of ultra-innovative payment solutions and integrated ecosystems used in all global sales channels, both online and offline, many of which do not currently exist in Romania. This is a collaborative and fast paced work environment, where people work with real time problems, that make a big impact in the industry.

    Cerinte

    What you need to know:

    •Leadership - provides a clear direction in regards to the daily tasks and is a valuable asset for other team members
    •Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Participates in meetings.
    •Ethics - Works with integrity and ethically; Upholds organizational values.
    •Analytical - Synthesizes complex or diverse information; Collects and researches data; •Demonstrates a high attention to detail.
    •Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
    •Professionalism - Approaches others in a tactful manner; Reacts well under pressure; •Treats others with respect and consideration regardless of their status or position; •Focuses on solving conflict, not blaming; Accepts responsibility for own actions.
    •Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
    •Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
    •Attendance/Punctuality Is consistently at work and on time. Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
    •Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan.

    Education and Experience:

    •One to three years related experience and/or training; or equivalent combination of education and experience.
    •Managing/leading teams in similar operational roles
    Fraud and risk analysis, eCommerce, Card-not-present environments
    •Underwriting and portfolio management for eCommerce or similar domains

    Responsabilitati

    What you’ll do:

    •Assist underwriters with questions or specific situations pertaining to their daily tasks
    Ensure KPI’s are met and internal rules/regulations are followed
    •Assist with administrative tasks within the department: task/time management, time off requests, etc.
    •Assist with Q&A and individual performance evaluations
    •Understand and apply compliance standards.
    •Review and take decisions related to the new applications.
    •Take ownership and responsibility for accounts during the underwriting process.
    •Review active accounts annually.
    •Review and process account updates as needed.
    •Review general documentation to make ensure validity and compliance.
    •Internal and external communication and assistance via email to ensure all the details needed for underwriting are available.
    •Monitors the system and suggests improvements in order to streamline the workflow
    •Monitors metrics in order to effectively manage and mitigate risk in regards to the vendor portfolio
    •Understands and balances between mitigating company risk and loss in revenue

    Duties and responsibilities:

    •Maintain and update internal procedures and workflows
    •Evaluate team members based on internal KPIs and procedures
    •Researching and applying information during the review process, and updating internal documentation with your findings.
    •Working with other colleagues/departments to locate risk trends and improve processes
    •Make decisions based on department and company standards
    •Stay abreast of changing OFAC and product resale restrictions and issues.
    •Continuous market research in vendor management, risk, analyzing best practices and trends and keeping up to date on all policy and procedure updates

    Alte informatii

    Why you'll love working with us:


    •International work environment in an exciting growth phase
    •Attractive compensation package with annual performance bonus
    •Flexible business hours and work from home
    •Flexible benefits package with a monthly budget that you can use for different perks like: meal tickets, public transportation refund, various gym subscriptions with 50% discounts, private pension funding, shopping vouchers etc.
    •Private medical subscription (with 2 different medical providers to choose from)
    Bookster subscription
    •Fruits in the office, best coffee every day and great team events

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    BUCURESTI,

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