Formula 1 Customer Service- Engleza/Franceza/Germana

Angajator: WPG Solutions
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 22.01.2019
    Scurta descriere a companiei

    We’re big on what we like to call the WPG spirit. It’s ingrained in everything we do – from the relationships forged among team members to the relationships we build with our customers and to our humanitarian and community outreach.

    We know our team members are a huge part of our success so we strive to provide them with a positive work environment and a satisfying and exciting career.

    Cerinte

    Excellent language skills C1 level is preferable; (English+ German/ English+ French)
    • Experience working in the customer service field is not mandatory, but highly recommended;
    • Positive attitude, charismatic, highly empathetic;
    • Good command of computer skills;
    • Flexibility needed- during the race season, the working hours may vary depending on the location of the race

    Responsabilitati

    Deals directly with customers by answering to the tickets;
    • Responds promptly to customer enquiries and complaints and resolve them accordingly;
    • Processes orders, forms, applications and requests;
    • Meets the Quality and Productivity standards;
    • Records details of inquiries, comments, complaints and actions taken;
    • Communicates with other departments, as needed;
    • This position reports to the Team Leader/Supervisor.

    Alte informatii

    Compensations & Benefits
    · Competitive base salary commensurate with experience.
    · Performance bonus program.
    · Fun and engaging benefits during “Race Weekends”
    · World Class incentives.
    · Flexible work hours.
    · Flexible vacation time from Nov. to Mar.
    · Medical insurance.
    The job is based in Bucharest and conveniently - located near the Dristor station.