Tech Support

The Bucharest Office is one of AG’s IT Centers that offers support for the Corporation Teams in the Data warehouse, System Engineering, QA Automation Engineering, Web & Mobile Development arias.

We are a young, ambitious and dynamic team, growing together with the company through high trainings offered by our specialists in a variety of technologies across all platforms.

We are looking for a competent Tech Support to help with the organization and running of the daily administrative operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure.

- Resolve office-related malfunctions and respond to requests or issues
- Coordinate with other departments to ensure compliance with established policies
- Maintain trusting relationships with suppliers, customers and colleague
- Solves tickets in our ticketing system, ServiceNow
- Assigns unique identifiers and keeps track of our assets
- Creates minutes for every equipment given in custody
- Manages our inventory and keeps it up to date
- Manages our access control system
- Physically installs and maintains our network infrastructure
- Acquires office equipment and supplies
- Is responsible for the optimal functionality of the office equipment
- Installs corporate images on new hardware

Abilities:
- Ability to prioritize workload to effectively meet deadlines
- Fosters teamwork and communication
- Time management
- Fluent in English both written and verbal
- Willingness to learn / Flexibility to work with different lines of AG business