Back Office Specialist with German

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

What do we expect from you?

B2+ or C1 of German is mandatory
B2 of English
Very organized, able to priorities tasks and a very good attention to details
Eager to learn

What are you going to do?

Receives and assess claim according to defined procedures / routines;
- Receives and logs all e-mail and ensures proper documentation;
- Performs claim assessment and follows defined procedures to resolve correctly;
- Documents verifications and customer information in data capture tool and when needed, transfers claim/ticket to responsible party for resolution;

What we offer:

•Health insurance
•Meal tickets
•Other benefits such as gym & transportation discount, holiday vouchers etc.
•In-house trainings


141218DEC